Terms & Conditions
Images may not be used in a commercial capacity or reproduced for any purpose
commercial or personal. Unless permission has been sought and agreed in advance in writing with Elerkey Gallery & Gifts.
COPYRIGHT FOR ALL ITEMS, IMAGES AND ASSOCIATED ARTWORK IS OWNED BY
ELERKEY GALLERY & GIFTS
Please note all our artwork and associated copyright details are legally registered
prior to publication.
Purchase of a product does not imply ownership of the image or design of the product.
The seller can not be held responsible for any delays caused by posting.
Refunds & Returns
Please Phone 01872 501261 Or Email if you are not happy with your order, we will do our best to rectify this as quickly as possible.
Refunds on personalised/custom items and jewellery will only be accepted if the item is damaged or incorrect. Damages must be reported within
24hours of delivery.
Refunds on non-personalised items are accepted on non-damaged and unused items only.
If you wish to return an item, please note that any items must be returned within 1 week of purchasing. They must be unopened in their original condition and packaging. The buyer is responsible for any loss in value.
A return label will be emailed after the buyer contacts Elerkey Gallery & Gifts this must be attached securely to the parcel and taken to the post office.
Refund will be sent once the item is received by Elerkey Gallery & Gifts.
The seller has the right to charge for return postage.